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LTO Transactions Made Easier: How to Use the LTMS Portal

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Do you need to renew or apply for your driver’s license or car registration? When you can complete your transactions online, why spend hours at the LTO office?

A variety of transactions can be processed through the LTO portal, including license applications and renewals. LTO lets you transact anytime, anywhere, as long as you are connected to the internet.

Here’s everything you need to know about using the LTMS Portal to avoid running into problems.

What is the LTMS?

  1. This web-based system automates different transactions for motorists in the Philippines, including overseas Filipinos, through the Land Transportation Management System (LTMS).
  2. LTMS is part of the LTO’s five-year modernization program aimed at making the government agency more efficient and offering online services to its clients.

You can access this online portal not only from your desktop or laptop computer, but also from your                 tablet or smartphone.

3. Despite the hiccups during the earlier phase of LTO’s digital shift, a number of business groups, such as the Automobile Association of the Philippines (AAP), the Philippine Transport Monitor (Philtram), the Philippine Insurers and Reinsurers Association (PIRA), and the Philippine Automotive Dealers Association (PADA), expressed their support for LTMS implementation, citing its benefits to LTO clients.

They noted the significant improvements in managing the database, handling renewal transactions, and reducing registration costs.

LTO Online Services on LTMS

You can access the following services on the LTMS dashboard:

  • Profile of your LTMS

  • A Digital ID

  • The Licensing

  • An Vehicle

  • The Transactions

  • Violations

  • A Documents

  • E-Learning

👤 Who Can Use the LTMS Portal?

LTO’s portal caters to many people and organizations, including:

  • Automobile newcomers

  • Licence holders (Filipinos and foreigners living in the Philippines)

  • Transport companies with a fleet of vehicles

  • Companies engaged in transport-related activities

Advantages of Using the LTMS Portal

You should register and create an account today for the following reasons:

Enjoy Faster LTO Transactions

The LTMS portal, launched in 2020, simplifies and speeds up your LTO transactions. Processing times at LTO offices are significantly shortened by the online portal. As a result, it’s much more efficient than walk-in transactions, which typically take four hours or more.

You can transact online with LTO 24 hours a day, 7 days a week on the portal. It’s even possible to use the online system while abroad.

From your computer or smartphone, you can access the portal, upload the requirements, schedule an appointment, and pay for LTO fees online.

You’ll need to visit your LTO branch of appointment, complete your photo and biometrics, and take the driving exams (for driver’s license applications/renewals).

In addition, the LTO plans to accredit courier services to deliver drivers’ licenses and license plates.

Increase Your Chance of Passing the Theoretical Exam

In the Philippines, you must pass this LTO exam to get a driver’s license or student permit. During the non-professional driver’s exam, there are 40 questions. To pass, you must get 30 correct answers.

To pass the professional driver exam, you must score 45 points out of 60 questions.

The LTMS portal offers e-learning modules that will help you prepare for the theoretical exam. On this website, you can learn about driving fundamentals, fines and penalties, and more.

Get a Certificate for License Renewal 

If you wish to renew your expired license, you must take the Comprehensive Driver’s Education (CDE) Online Validation Exam. The CDE certificate you print and bring to the LTO when you renew your license is your proof of passing the test.

The Driver’s License Renewal Course is available on the LTO portal if you need a refresher.

No Need for Stressful Follow-Ups 

Your transactions with the LTO don’t end after you submit your requirements. The office needs to be contacted from time to time.

There are times, however, when it’s not a good idea to go to a satellite office of the LTO. Moreover, calling the LTO may be time-consuming, especially since many calls are handled by client service officers.

If you have registered with the LTMS, you can check the status of a specific transaction simply by logging into your account. You won’t have to follow up with stressful face-to-face transactions anymore!

Avoid Illegal Means of Processing LTO Documents

Licensing and other transactions should not be handled by fixers who promise quick processing. You should always follow the advice of the agency. In the end, you won’t know whether the fixer is a scammer.

Further, it’s illegal to tolerate such conduct, and getting implicated in it will certainly be a hassle with the repercussions that follow.

Online portals like the LTMS can provide convenience if that is what you’re looking for. Follow up in person isn’t necessary. It will also prevent you from wasting time and money dealing with dubious individuals.

Access Your LTO-Related Credentials in an Online Archive

How many times have you forgotten where you put that receipt? Ever forgotten your company’s fleet’s plate number?

You can store your driver’s license, recent receipts, apprehensions, and registered vehicles in your LTMS account. Log in to your account to access details related to your car or transaction with the LTO if you need them.

Help Free Up Space at the LTO’s Physical Site 

LTO’s portal has reduced the number of people queuing at physical branches. By doing this, people who cannot conduct their transactions online can conveniently process whatever they need at an LTO branch.

Are LTO Online Services Processed in All LTO Branches?

In accordance with an LTO advisory, LTMS transactions are only processed in the following offices:

 Metro Manila

  • Office of the Central Licensing

  • DLRO Eastwood

  • Getesco DLRO Ever

  • District Office of Muntinlupa

  • QC Licensing Center

 Luzon

  • District Office of Angeles

  • Licensing Center of Baguio

  • Office of the Bayombong District

  • District Office of Bian

  • District Office of Calapan

  • Office of the District of Laoag

  • Office of the Lipa District

  • District Office of Naga

  • Licensing Center of San Fernando

 Visayas

  • District Office of Dumaguete

  • Office of the District of Ormoc

  • Office of the District of Roxas

  • District Office of Tagbilaran

 Mindanao

  • District Office of Butuan

  • Office of the District of Davao

  • District Office of General Santos.

  • District Office of Malaybalay

  • District Office of Pagadian

  • District Office of Tagum

How to Create an LTMS Portal Account

Register for an account before using the LTO online portal. To register for the LTMS portal, follow these steps:

  1. Click the Register Now button on the LTMS website, portal.lto.gov.ph.

  2. Read the Terms of Agreement and accept them. If you agree, click Yes, I accept at the bottom of the page. To verify that you are human, enter the correct security code in the box, then click Next.

  3. Choose Enroll as an Individual under the Registration box.

  4. The required information must be entered. Click the Create Account button.

  5. Your LTO client number and a link for verifying your account registration will be sent to you via email after you submit your personal information online.

    • What is the LTO client number? Your username will be your unique 15-digit ID.

  6. Within 24 hours of receiving the message, click on the link. Otherwise, your initial LTO online registration record will be deleted.

  7. Your password must consist of at least eight characters (an alphabet, a number, uppercase and lowercase letters). Please re-enter your password to confirm. Select Set Password for Login from the menu.

  8. Log in with your LTO client number or email address. LTO’s online services are now available through the portal.

How to Use the LTMS Portal 

It’s time to learn how to use the LTO portal now that you’ve created an account:

 How to Create or Update Your LTO Profile 

A profile is required before you can access key features of the LTMS, such as licensing. Additionally, updating your personal information will ensure that you always receive alerts and notifications.

You can create or update your LTO profile by following these steps.

  1. Use the LTMS online portal to sign in to your account.
  2. Go to the Profile tab.
  3. The following information should be entered:
  • An overview of your personal information
  • Information about contact
  • Contact information for emergencies
  • Information about employers
  • Information about the family
  • Address

4. Then click the Apply Changes button

How to Apply for Driver’s License and Renewal

The application process for new licenses and LTO online renewals may involve many steps, but don’t worry, it is quick and easy as long as you meet all the requirements. The steps are as follows:

  1. Go to the LTMS portal and sign in to your account.

  2. Click on Licensing.

  3. The Terms of Use should be read and accepted.

  4. You can choose the type of license you need (student permit or driver’s license).

  5. Select Add Medical Certificate from the menu.

  6. Please enter your medical certificate number and click the Verify button.

  7. Select the type of driver’s license application (new/renewal).

  8. Fill out the online application form.

  9. In the Document Description dropdown, you can upload any required document.

  10. There will be a display of the LTO fees you need to pay. Apply by clicking the Apply button.

  11. You can choose the LTO office where you will complete your transaction and the time and date of your appointment. Then click Proceed to Payment.

  12. Click the Proceed to Summary button after selecting your payment method (BancNet/BPI Online/GCash/UnionBank Online).

  13. You can review the summary of your transaction. The Finish Transaction button will appear.

  14. Please read the e-payment and appointment disclaimers. Then click the Accept button.

  15. There will be a summary of your order and billing information displayed. The Terms and Conditions must be read and agreed to.

  16. Choose your preferred payment method. Click the Continue button. When you click the link, you’ll be taken to a secure third-party site where you can complete your online payment.

How to View Your Electronic Driver’s License

In LTMS, you can access your electronic driver’s license (eDL) if you have a valid LTO-issued license.

  1. Click the Digital ID tab in your LTMS account.

  2. All the information found on your physical driver’s license card is available on your eDL, both front and back. In addition to your assigned QR code and barcode, LTO enforcers can scan them to verify the validity or authenticity of your license.

How to Apply for Motor Vehicle Registration Renewal

You can renew your LTO registration online if your last renewal transaction was completed using the LTMS. To do so, follow these steps:

  1. Obtain your Certificate of Coverage (COC) from your insurance provider. A copy of the certificate will be automatically sent to the LTMS.

  2. Visit the Private Motor Vehicle Inspection Center (PMVIC) to have your vehicle roadworthy tested. Additionally, the report will be automatically sent to the LTMS.

  3. You will need to sign in to the portal.

  4. Please click Vehicle and accept the terms and conditions.

  5. To renew a vehicle, select it.

  6. Choose your application type.

  7. COC and Inspection Number will be auto-populated by the system.

  8. To proceed to payment, click Finish once you’ve validated the details.

How to Take the CDE Online Validation Exam 

Renewal of your license requires passing the CDE Exam. There are 25 questions on the test. A passing score is 80% or at least 20 correct answers.

CDE Exams are available at LTO Driver’s Education Centers, but you can also take them online to speed up the renewal process. What’s the best part? No time limit applies, and you can retake the exam until you receive your renewal certificate.

You can take the test online by following these steps:

  1. Go to the LTMS portal and sign in to your account.

  2. Click the E-Learning tab on the homepage.

  3. To take the CDE Online Validation Exam, click here.

  4. Click Start Exam on the following page.

  5. Depending on your comfort level, choose a language.

  6. Take the test. Choosing the right answer is as simple as clicking the correct answer.

  7. After the test, you will receive the results. For a copy of the renewal certificate, click the Print Certificate button after passing the test.

Upon passing the online exam, you will receive a renewal certificate that you can bring to the LTO office when renewing your license.

👉 How to Access the E-Learning Module 

Want to brush up on your LTO knowledge? The steps are as follows:

  1. Click the E-Learning tab on the LTMS portal.

  2. The drop-down menu will appear. Click on the item to review it. There are currently materials available on the following topics:

    • Course for renewing a driver’s license

    • Tutorial for LTO Client IDs

    • Manual for drivers

      • Information about licensing

      • Driving: Getting Ready

      • The fundamentals of driving

      • Safety and Courtesy on the Road

      • Drivers’ Rights, Duties, and Responsibilities

      • Registration of motor vehicles

      • Laws pertaining to land transportation

      • Violation Penalties and Fines

Let’s say you aren’t confident enough to take the CDE Online Validation Exam. You can refresh your knowledge of traffic rules and regulations with the Driver’s License Renewal Course offered by the LTO. The test questions will be drawn from this collection of refresher materials.

You can access the Driver’s License Renewal Course by following these steps:

  • On the E-Learning tab, click Renewal of a Driver’s License.

  • You can view the audio-visual review materials by clicking the Start button. If you would like to read or browse the presentation materials instead, you can do so.

How to Check Your LTO Violations

You can check the status of your traffic violation on the LTO portal if you have one. It is a straightforward process:

  1. Use the LTMS portal to sign in to your account.

  2. Navigate to the Violations tab.

  3. You can view your Demerit Points, Unsettled Dues, and Transaction History on the next page.

 How to Check Your LTO Transactions

Your transactions with LTO will be recorded in your account for easy reference. It is just as easy to access these records. The steps are as follows.

  1. Use the LTMS portal to sign in to your account.

  2. Select the Transactions tab. On the next page, you can view open and closed transactions.

 How to Check Your LTO Documents

You can also access the documents you’ve submitted to the LTO in your account.

  1. Log in to your account through the LTMS portal.

  2. Click on the Documents tab.

  3. You’ll be directed to a page that lists all the documents associated with your LTO transactions. Documents are categorized into Licenses, Motor Vehicles, No Apprehensions, and Official Receipts.

How to Apply for Revision of Records

A revision of records can be requested via the LTO portal if you need to update your driver’s license details. Here’s how:

    1. Go to the LTMS portal and sign in to your account.

    2. Choose Licensing.

    3. Please read and accept the Terms of Service.

    4. You can choose the type of license you need (student permit or driver’s license).

    5. Select Revision of Records on the next page.

    6. Choose the items you want to revise (personal/address/citizenship). Next, click here.

    7. Update the details you wish to update on the next page.

    8. The required documents should be uploaded. To complete the process, click Next.

FAQs

1.What should I do if I don’t receive a verification email after creating an account? 

You have 24 hours to complete the verification process, so wait for the email within that timeframe. You can also check the spam folder to see if the email is there. If you have not received an email after 24 hours, try creating a new account.

Please contact LTO Client Care if you are still unable to register. You can fill out the form on the LTMS portal by clicking the Contact tab.

Visit the nearest LTO office for assistance with registration-related issues. A LTO client number may be available there, which you can use to access the LTMS portal.

2. Can I change the email address for my LTMS account? 

You cannot change your email address through the LTO portal. Your mobile number can, however, be updated.

3. How can I verify my mobile number?

Verifying your mobile number is as simple as following these steps:

  1. Log into your LTO online account through the LTMS.

  2. Click on Profile. 

  3. Click the Verify New Mobile Number button under the Contact tab.

  4. Your mobile number will be sent a code. Enter it. Please click the Verify button.

4. I forgot my password. What should I do? 

The Forgot Password button on the log-in page of the LTO portal to reset your password. Please provide your email address or LTO client number. You will then receive an email containing a link leading to a page where you can create a new password.

Conclusion

the Land Transportation Management System (LTMS) offers a convenient online platform for various transactions with the Land Transportation Office (LTO) in the Philippines.

From license applications to vehicle registration renewals, the LTMS streamlines processes, reduces wait times, and provides valuable e-learning resources for users.

By registering and utilizing the LTMS portal, individuals and organizations can enjoy faster, more efficient, and secure interactions with the LTO, contributing to the modernization of land transportation services in the country.

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Government Services

How to Get your UMID Card: Requirements, Process, and More

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There is no longer a need for multiple IDs in order to carry out government transactions. UMID card was introduced as How to Get a UMID Card: Requirements, Process, and More in How to Get a UMID Card: Requirements, Process, and More which is one of the most remarkable innovations of the government. This card serves as a master key that contains all the details of several government identification cards, including those issued by the SSS and PhilHealth.

Filipinos are now applying for UMID cards at SSS and GSIS branches due to their practicality. This is the right place to apply for a UMID card if you are an SSS member. In this article, you will find all the information you need on how to obtain a UMID card in the Philippines.

Read Aslo:National ID Tracking Online In Philippines

What is UMID?

UMID stands for Unified Multi-Purpose Identification, which is a versatile ID card used to conduct transactions with various government agencies, including Social Security System (SSS), Government Service Insurance System (GSIS), PhilHealth, and Pag-IBIG Fund.

UMID cards are widely recognized as valid forms of identification in the Philippines, making them highly influential. The application process for a UMID card is straightforward and uncomplicated, even for recent college graduates just starting out.

Who Can Apply for a UMID Card?

Check that you meet the eligibility requirements before beginning your UMID application. You may apply for UMID if you meet the following conditions:

  1. You must be a member of SSS and have posted at least one contribution.

  2. In the event that your UMID card has been lost.

  3. Your card needs to be updated if your name or personal details have changed.

From December 10, 2020 onwards, you will not need to fill out the UMID application form if you applied for an SS number online. By using the My.SSS Appointment System, you can schedule an appointment for biometric data collection.

Please bring the printed SS Number application and the transaction number slip to your appointment. It is important to remember that the Branch Number Coding Scheme applies if you choose to submit a manual application at the branch.

What are the Requirements for a UMID Card in 2024?

“One advantage of applying for a UMID card is the simplicity of the required documents. UMID requires only the following information:”

  • Application form for UMID duly completed

  • A valid ID from any of the following categories:

  • Having a driver’s license

  • The passport

  • Identification card with 2D barcodes

  • Card for the PhilID

  • The Seaman’s Book

  • Identification card of a voter

  • Certificate of Registration for Alien

  • The registration of firearms

  • Clearance from the NBI

  • ID card for the postal service

  • Should you not have any of the above-mentioned valid IDs, you may submit any two IDs/documents, one of which should bear your photo, and both of which should bear your signature

Where Can I Apply for a UMID Card?

Would you like to obtain a UMID card but are unsure of how to apply? UMID applications can be filed in two ways:

  1. You can apply online through your My.SSS account. At your chosen SSS branch, you will be given an appointment date for biometric data capture.

  2. Applicants can apply offline at an SSS branch that offers UMID enrollment.

How to Get a UMID Card in 2024

You need to follow these steps in order to apply for a UMID card.

Step 1: Schedule Your Appointment

In order to obtain a UMID card, there are two methods available. You can schedule an appointment online or offline. The My.SSS portal allows you to schedule online. As an alternative, you can schedule offline by visiting an SSS branch with a UMID enrollment facility.

In addition, see  SSS Coding for Walk-in Transactions of Members 2024

Applying for a UMID appointment online via My.SSS

  1. You can visit the official SSS website[3].

  2. Click the Member tab on the right side of the page.

  3. You will be directed to the log-in page. Enter your User ID and password.

  4. Click on the Member Info tab. From the drop-down menu, select Appointment System.

  5. Select UMID Card Application under Purpose.

  6. Choose your region, preferred SSS branch, and appointment date. There are no dates available on the dates in red, but there are dates available on the dates in green.

  7. You will need to enter your desired time schedule and the counter number to process your application.

  8. For your reference, print or take a screenshot of the appointment details after you complete the application.

How to Set a UMID Appointment via Branch Walk-In

A UMID appointment may be scheduled at an SSS branch, but you must ensure that the branch has a UMID enrollment facility if you don’t have a My.SSS account. It is important to note, however, that you cannot visit the branch at any time since SSS is following the Branch Number Coding system, which prohibits anyone from visiting the branch.

In order to be able to transact at SSS branches, you need to know that your employer’s ID number’s 10th digit corresponds to a specific day. The following schedule is based on the 10th digit of your social security number.

Your SS or Employer ID 10th DigitCorresponding Transaction Day
1 and 2Monday
3 and 4Tuesday
5 and 6Wednesday
7 and 8Thursday
9 and 0Friday

Note: If the transaction day falls on a public holiday, you can visit the branch the following day.

Step 2: Submit Your UMID Requirements at the SSS Branch

When your appointment arrives, go to the SSS branch of your choice and submit the required documentation. Bring your primary and secondary ID’s original copies with you in case you are required to present them. A SSS representative will review your records and authenticate your documents.

Step 3: Pay for the UMID Fee (For Replacement Card Only)

For a replacement Social Security System (SSS) card or to update your information, you must pay a fee of ₱200. Payment can be made at any SSS-accredited collecting partner, such as Bayad Center. Keep the receipt as you will need to submit it to the SSS officer processing your application.

You will not have to pay anything if you are applying for the first time. For new applicants, the Unified Multi-Purpose Identification (UMID) card is free.

Step 4: Have Your Biometrics Taken

You will be asked to undergo a biometrics capture where you will be asked to provide your photo, a digital signature, and your fingerprints. When you have completed the process, please verify that any errors have been corrected before leaving the booth.

Step 5: Wait for Your UMID Card to be Issued

The personnel may inform you of the estimated delivery or collection schedule for your UMID. After submitting your application for the UMID card, it generally takes around 30 days for it to be released. While the SSS warns its members that card issuance may take longer than expected, there are possible delays. In spite of this, the agency promises to notify its members as soon as the cards are ready for pickup via their mobile number or email address.

At a self-service kiosk in your preferred SSS branch, you can activate your UMID card immediately.

UMID Card Application FAQs

QNO(1):Are the UMID and SSS ID the same?

Ans:There is a difference between the two ID cards issued by the SSS, despite the fact that they are issued by the same organization. Since 2011, the SSS has issued the UMID card to its members, replacing the blue SSS ID card it issued prior to the launch of the UMID. Due to this, the blue SSS ID card is no longer issued by the SSS.

QNO(2):Does the UMID card have an expiration date?

Ans:You should keep your UMID card safe since it has no expiration date and is valid indefinitely. In the event that you lose or damage the card, you will need to request a replacement.”

QNO(3):If I don’t have any primary documents, what should I submit?

Ans:The option to provide two secondary documents is available to you if you do not have a primary identification document like a driver’s license, passport, or seaman’s card. There is a comprehensive list of secondary documents that can be attached to the UMID application.

QNO(4):How much does it cost to get a UMID card?

Ans:If this is your first time applying for a UMID card, there is no fee. Replacement cards will cost you $200 at the SSS branch during your scheduled appointment if you need one.

QNO(5):I need to replace my card to update my data and fingerprint. What should I do?

Ans:Visit the designated branch and submit the previously issued SSS or UMID card.

QNO(6):How will I know the status of my application?

Ans:You can check the status of your UMID application via email or My.SSS.

Email the following details to [email protected]:

  • Please provide your full name

  • Social Security Number

  • Details of your concern

  • Please send a photo or scanned copy of the following:

  • A Phil ID (national ID) or one primary identification card

  • Two valid ID cards, one bearing your picture and the other bearing your signature

  • I would like to see a photo or selfie of you holding the ID cards/documents that you have sent.

The status of your UMID application can also be viewed through your online SSS account. How to do it:

  1. You can access your My.SSS account by logging in.

  2. Hover your mouse over Member Info on the menu.

  3. The UMID/SSS ID details can be viewed by clicking on it.

  4. You will be able to see information about your UMID application on the system. Under the Transaction Status column, you can check its status.

QNO(7):Someone offered to apply for my UMID for me. Is this legit?

As a public service, the SSS warns the public to heed warnings about intermediaries offering UMID cards for a fee. In order to produce legitimate UMID cards, the SSS is the only agency authorized to do so.

These intermediaries do not accept UMID cards for official transactions and they are unlawful. In addition to being denied benefits and loan applications, you may also face legal penalties if you use this card.

It is therefore important that the public notifies the SSS of any Facebook or Instagram pages that offer this service. If you would like to contact the agency’s Special Investigation Department, please use the following contact information:

Contact number: 8709-7198 locals 5313 to 5316 Email address: [email protected]

4 Tips Every UMID Applicant Should Remember

When filling out an online application or visiting an SSS branch, it is important to keep these things in mind:

Complete the UMID Application Form Before Going to the SSS Branch

In order to minimize the duration of your visit to the SSS branch, you need to complete this process prior to your UMID application. Despite its importance to members, even SSS President and CEO Aurora Ignacio has stressed the need to complete this task.

Double-Check the Information You Provided

Providing incorrect information to the SSS could lead to delays and issues. Be sure that all the information and requirements on your application form are accurate and consistent before submitting it. Also, be sure to double-check the information presented to you at the biometrics booth.

Wear Appropriate Clothes

“Prepare for your UMID appointment as if it were a passport appointment by dressing appropriately. Please avoid wearing tank tops and sleeveless shirts at the photo booth. If you are wearing colored contact lenses, large earrings, or glasses, please remove them from the photo.”

Observe Health and Safety Protocols at the Application Site

Though the mandate to wear face masks has been lifted, the pandemic continues. In order to be on the safe side, it is advisable to continue wearing a mask. Bring your own pen and sanitize your hands frequently, especially after biometric capture.

Conclusion

There are several advantages to obtaining a UMID card. In the first place, one government ID can replace multiple government cards. Furthermore, the card allows easy access to government benefits. To avoid errors and misunderstandings, ensure all documents are complete and double-check all details provided. Get in touch with us to schedule a hassle-free appointment.

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